Reliability, by contract
Availability, response times and support written into the service levels of every project. And a status page that is always up to date.
Remove the barriers between teams, align your people and speed up AI-driven digital transformation with Ida. Run all your key processes with maximum security, scalability and reliability.
The service
The infrastructure
Availability, response times and support written into the service levels of every project. And a status page that is always up to date.
Large catalogues, multiple brands and divisions, projects with many partners and heavy files: Ida keeps up, without stopping the work.
The support
Project lead, solution architect, compliance and training, with a shared steering committee.
Security and data
The few exceptions are documented and do not touch the data of your processes. Roles and permissions for people, partners and agents, access with company credentials and a log of every activity.
No model is trained on your data.
If you ever leave, you leave with your data.
Approvals by department, delegations, audit. You set the thresholds.
What gets switched on
Export Suite, Forge, or both: the project switches on the modules you need, the rest waits.
The solutions, area by areaOn a project basis
On a project basis
Or both together: a group that sells abroad what it develops with partners switches on both.
The architecture
ERP, PIM, PLM, warehouse and transport, treasury, EDI. Read and write connectors, API and MCP: what goes in once is never rewritten.
Catalogues, customers, suppliers, projects: brought in once, with one home for each piece of data.
Bulk and incremental imports, volume checks with dedicated reviewers, where the numbers call for it.
A test environment just for you and releases in agreed windows. Logs, if you want, sent to your security systems.
The project
Together, from scope to operation.
The processes, systems and partners you have; the project scope and a clear quote.
Which modules switch on, what gets integrated and what replaced, who does what.
Connectors, rules and agents on your systems, with your internal controls.
A dedicated environment, a real flow, your people: you measure before you go live.
Service levels in the contract, a dedicated team, rules updated when they change.
Tell us about your organisation and your goals. Whoever will run the project replies to you.